"Reduce Pharmacy Queues, Maximize Patient Service with Integrated Online Pharmacy Bridging from PINus Software"

In many hospitals, long queues at the pharmacy remain one of the main complaints from patients. One of the causes is the inefficient prescription service process. Pharmacy staff must first check whether a prescription can be processed through the BPJS Online Pharmacy. After that, they still have to manually enter the transaction into the hospital information system (SIMRS). This results in duplicate work, slows down service, and ultimately increases patient waiting time.

PINus Software offers an innovative solution through the BPJS Online Pharmacy Bridging feature, fully integrated with the e-Prescription system. This system is specifically designed to simplify the prescription service process, especially for patients with chronic conditions who require regular medication.

🔹 Automated Prescription Transactions

Through this integration, chronic prescriptions from doctors are automatically split into two transactions, according to BPJS regulations: for the first 7 days and the following 23 days. Both transactions are instantly sent in real-time to:

This way, pharmacy staff no longer need to input data twice, and the service process becomes much faster and more accurate.

🔹 Automatic Detection of Claim Supporting Data

Beyond accelerating services, this integration also strengthens claim support. In certain cases, specific medications require supporting data, such as lab test results. For example, the provision of insulin or other diabetes medications requires HBA1C test results as per BPJS rules.

PINus Software provides an automated feature that will:

🔹 Claim Document Grouping in a Single Folder

As part of this integrated process, our system also groups all required documents for claims into a single folder. From SEP, referral letters, medical summaries, lab results, e-claim documents, to billing — all are automatically compiled, eliminating the need for staff to search for them manually.

💡 Direct Benefits for Hospitals:

With PINus Software, hospitals not only improve the speed of pharmacy services but also maintain data accuracy and streamline BPJS claim processes.